Policies & Terms of Service

Service Agreement & Payment Policy

Payment Schedule

Services must be paid in full according to the payment agreements established prior to the start of services. After a two-week grace period, failure to pay for the hired service by the required deadline will result in a termination of the service. The only exception to this is for those receiving an approved scholarship/reduced rate based on income status, extenuating circumstances, or another mutually determined reason. We are happy to work with you to create a payment plan.

Service Continuation & Enrollment

General Enrollment: Enrollment for any service package is open to all clients, subject to availability. To secure a spot, clients must pay a $500 deposit.

Returning Client Priority: Returning clients are prioritized for enrollment in subsequent packages if they submit a $500 deposit before their current package expires. All subsequent enrollment is subject to availability.

Refund Policy

Refund Requests Before Service Has Started:
If you’ve made a payment but the services have not yet started, we offer a refund minus a $200 administrative fee. Please contact us as soon as possible to request this refund.

Refunds After Service Has Started:
Once services have begun, we offer refunds based on the following tiered structure:

  • Within 14 days of the first session/service: 80% refund of the total fee paid.

  • Within 28 days of the first session/service: 50% refund of the total fee paid.

  • After 28 days of the first session/service: No refund will be issued.

Refunds will be calculated based on the total service fee paid, with the amount adjusted depending on how much time has passed since the first service was provided.

Extenuating Circumstances:
In cases of extenuating circumstances (e.g., medical emergencies, family crises), we are willing to discuss the possibility of a refund or service adjustment on a case-by-case basis. Documentation may be required.

How to Request a Refund:
To request a refund, please reach out to us at info@uncommonfutures.com, providing relevant details about your request.

Refund Processing Time:
Once approved, refunds will be processed within 48 hours on business days. Please allow up to a week or more for the refund to appear in your account, depending on your bank's processing time.

Privacy Policy

At Uncommon College Counseling LLC (DBA Uncommon Futures), we understand the importance of your privacy and are committed to protecting your personal information. We value the trust you place in us and want to assure you that we handle your information responsibly. Below, we outline our policies on how we collect and treat the information we receive about you.

Information We Collect

We collect nonpublic personal information about you solely to provide our services and to communicate with you. This information may include:

  • Information provided by you (such as your name, contact details, academic status, test scores, transcripts, and other relevant data).

  • Information about your relationship and past interactions with us (such as the services you've received and payment history).

  • Information obtained with your consent from third parties (such as banks, schools, and employers).

Additionally, when you visit our website (https://uncommonfutures.com/), we collect log data and use cookies.

As a counseling company, we may also handle non-financial information about you, such as demographic details, academic history, and personal identity markers, to effectively provide our services. By providing this information, you consent to its use and storage by us. If you wish to update or delete any information you've provided, please contact us.

Sharing of Information

We only use the information we collect to deliver our services to you. Non-financial personal information may be shared with others (such as parents, educators, colleges, or employers) when necessary for the services provided or with your consent. During our engagement, you may also choose to share information with others voluntarily.

For current and former clients, we do not disclose nonpublic information unless authorized by you. We may share personal information and materials, such as college admission essays or testimonials, with your consent for marketing purposes or to provide our services. We may also use non-identifiable aggregate information for research and marketing.

As mandated reporters under Massachusetts law, we will report any instances of child abuse or neglect.

Security Measures

We maintain electronic and procedural safeguards to protect your information in compliance with professional standards. Access to information is restricted to authorized personnel, who are required to maintain its confidentiality.

Payment transactions made through https://uncommonfutures.com/ use encryption software provided by Squarespace. Transactions via Venmo, check, or cash are at your own risk.

Despite our security measures, information shared online is not entirely secure, and any information you provide is done at your own risk.

For questions or concerns about this Privacy Policy, please contact us at info@uncommonfutures.com.

Conditions and Terms of Service

Last updated: December 2025

AGREEMENT TO OUR LEGAL TERMS

We are Uncommon College Counseling LLC (DBA Uncommon Futures) (“Uncommon Futures,” “we,” “our,” or “us”), providing college counseling, gap year counseling, career counseling, and group cohort services. This agreement outlines the terms and conditions governing your use of our services. By accessing or using our website, https://uncommonfutures.com/ (the “Site”), or any related products and services (collectively, the “Services”), you agree to comply with and be bound by these legal terms. If you do not agree with these terms, you are prohibited from using our Services.

Supplemental Terms and Changes

These legal terms incorporate any supplemental terms or documents posted on our Services. We reserve the right to modify these terms at any time, with or without notice. It is your responsibility to review these terms periodically. Your continued use of the Services after any modifications constitutes acceptance of the revised terms.

Our Services

Uncommon Futures offers personalized guidance, mentorship, and planning tailored to the student’s needs. Services are provided through three package levels:

  • Explore Package: 10 hours (5 hours of live meetings, 5 hours of asynchronous support)

  • Design Package: 20 hours (10 hours live, 10 hours asynchronous)

  • Launch Package: 50 hours (25 hours live, 25 hours asynchronous)

Services include college counseling, gap year counseling, career counseling, or a combination, depending on the package selected.

College Counseling – Additional Terms

  • Scope of Services: Guidance may include self-reflection, college list development, application strategy, essay coaching, interview preparation, project management, and ongoing support as outlined in the selected package.

  • No Guarantees: We do not guarantee admission, scholarships, or other outcomes.

  • Client Responsibilities: Clients must provide accurate information, complete assignments independently, attend scheduled sessions, and notify Uncommon Futures of relevant deadlines and acceptances.

  • Ongoing Support: Support may be provided asynchronously or in live sessions, based on the package. Additional services beyond the selected package may incur extra fees.

Gap Year Counseling – Additional Terms

  • Scope of Services: Guidance and planning support for students taking a gap year, including identifying and applying to external programs, assisting with travel arrangements, and recommending travel insurance. However, all decisions related to program selection, travel arrangements, and participation in gap year activities are the responsibility of the student and their family.

  • Liability Disclaimer for Gap Year Activities: Uncommon Futures cannot be held liable for any issues or challenges that arise during the student’s gap year. This includes, but is not limited to, issues with third-party programs, travel complications, health and safety concerns, or other unforeseen circumstances. Clients are encouraged to research and vet any third-party programs thoroughly before committing.

  • Third-Party Program Disclaimer: Uncommon Futures does not endorse or control any third-party programs or services that are recommended as part of the gap year planning process. Any agreements, expectations, and responsibilities related to third-party programs must be handled directly between the student/family and the program providers.

  • Travel Risks & Travel Insurance: Though Uncommon Futures assists in selecting appropriate travel insurance and providing general travel advice, we are not responsible for any travel-related incidents, including delays, cancellations, accidents, or medical emergencies during the gap year.

  • Ongoing Support During Gap Year: Support is limited to troubleshooting logistical issues, providing occasional guidance, and offering advice as needed. We do not assume responsibility for the student’s daily activities, personal decisions, or the performance of third-party programs.

  • Health and Safety: Uncommon Futures cannot guarantee the health or safety of the student during their gap year. We encourage students to follow appropriate safety protocols, take necessary health precautions, and secure necessary medical documentation and vaccinations prior to travel.

  • Program Acceptance: Acceptance into gap year programs or opportunities is not guaranteed by Uncommon Futures.

Career Counseling – Additional Terms

  • Scope of Services: Guidance may include self-reflection, skills assessment, career exploration, pathway planning, and opportunity research.

  • Client Responsibilities: Clients must provide accurate information, complete exercises and assignments independently, and engage with provided resources.

  • No Guarantees: We do not guarantee employment, internships, or any specific career outcome.

Uncommon Paths Cohort – Additional Terms

  • Group Format: Participation is in a group setting. Clients must respect the confidentiality, privacy, and participation of other members.

  • Code of Conduct: Disruptive behavior, harassment, or noncompliance may result in removal from the cohort without refund.

  • Scope of Services: Cohort sessions include group guidance, reflection exercises, and activities; individual support may be limited.

Governing Law and Dispute Resolution

These legal terms are governed by the laws of Massachusetts. Any disputes arising from these terms will be resolved through binding arbitration, except for certain excluded disputes.

Indemnification

You agree to indemnify and hold Uncommon College Counseling LLC (DBA Uncommon Futures) harmless from any claims arising from your use of our Services or your breach of these legal terms.

Intellectual Property Rights

All content and materials provided through our Services, including but not limited to text, graphics, and trademarks, are owned or licensed by Uncommon College Counseling LLC (DBA Uncommon Futures) and are protected by copyright and trademark laws.

You are granted a limited license to access and use our Services for personal or internal business purposes only. Any unauthorized use of our content or trademarks is strictly prohibited.

User Representations

By using our Services, you represent and warrant that all information you provide is accurate and that you will comply with these legal terms. You agree not to use our Services for any illegal or unauthorized purposes.

User Registration

Some features of our Services may require registration. You are responsible for maintaining the confidentiality of your account information and agree to accept responsibility for all activities that occur under your account.

Prohibited Activities

You agree not to misuse our Services or engage in any prohibited activities, including disparaging Uncommon College Counseling LLC (DBA Uncommon Futures) or using our Services for unlawful purposes.

Third-Party Content

Our Services may contain links to third-party websites or content. We are not responsible for the content or practices of these third-party sites and do not endorse their products or services.

Services Management

We reserve the right to monitor and manage our Services to ensure compliance with these terms and protect our rights and property.

Term and Termination

These legal terms remain in effect as long as you use our Services. We reserve the right to terminate or suspend your access to the Services at any time for any reason.

Modifications and Interruptions

We may modify, suspend, or discontinue our Services at any time without notice. We are not liable for any loss or inconvenience resulting from interruptions or modifications to our Services.

Refund Policy and Service Continuation

  • Each service package must be purchased separately for the academic year, grade level, or program selected.

  • Returning clients are prioritized for enrollment if a $500 deposit is submitted prior to package expiration. Availability beyond this is not guaranteed.

  • Enrolling in a package does not secure a spot in future packages without payment and confirmation.

Corrections

We strive to provide accurate information, but errors may occur. We reserve the right to correct any errors or inaccuracies in our Services.

Disclaimer

Our Services are provided “as is” without warranties of any kind. We are not liable for any damages resulting from your use of our Services.

Limitation of Liability

In no event will Uncommon College Counseling LLC (DBA Uncommon Futures) be liable for any damages arising from your use of our Services. Our liability is limited to the amount paid by you for our Services.

Indemnification

You agree to indemnify and hold Uncommon College Counseling LLC (DBA Uncommon Futures) harmless from any claims arising from your use of our Services or your breach of these legal terms.

User Data

We may collect and store data related to your use of our Services. You are responsible for maintaining the security of your data.

Electronic Communications and Signatures

By using our Services, you consent to receive electronic communications and agree to electronic signatures and transactions.

California Users and Residents

California users may contact the California Department of Consumer Affairs for assistance with any complaints regarding our Services.

Miscellaneous

These legal terms constitute the entire agreement between you and Uncommon College Counseling LLC (DBA Uncommon Futures). Any failure to enforce these terms does not waive our rights.

Contact Us

If you have any questions or concerns about these legal terms or our Services, please contact us at info@uncommonfutures.com.